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Commitment to Quality |
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| Communication
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The erection crew, fabricator, designer and detailer must be able to relay important information, with speed and accuracy. High speed internet, email, ftp sites, 3D modelling software, digital cameras, scanners, cell phones, and even fax machines, make the physical miles virtually disappear. Successful communication takes more than technology. |
As a Detailer
- Review all working drawings, check for conflicting or missing information, RFI ASAP.
- Know when to ask questions.
- Alert the fabricator to posible conflicts and note areas that should be verified.
- Implement work-arounds when circumstances arise.
- Know the Contractor, the crew and what their positions are. Know who to contact.
- Allow time to check over all details.
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As a Contractor
- Whenever possible, allow adequate time to do the job and inform of upcoming projects.
- Relay possitive and negative feedback on any detailing issues.
- Ensure that the detailer has been given current revisions of all working drawings.
- Keep the detailer in the loop. The drawings produced will be the foundation for the project and should be advised immediately of addemdums, interferences or delay's.
- Pass on revisions promptly and warn of possible areas that may be revised.
- Layout a schedule for any time-critical areas.
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Reliability |
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On-Time, high quality, checked detail drawings are what is expected and all detailing companies promise it, but very few will actually deliver
Using the cheapest detailer can be an expensive mistake
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- Check out examples of our work - this is not a guarantee, but will definitely give an initial indication of overall competence and customer satisfaction.
- Start with a small or partial contract. Preferably not a time critical one. Be mindful that there are learning curves with each new customer as we learn your standards and preferences.
This will help the detailer know what is expected and gives an indication of the level of quality that can be expected from the detailer.
- Check contracts using your in-house checker to ensure that the detailing is accurate and meets your satisfaction.
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